Conversational front doors
AI Chatbots
Build assistants that answer, route, collect, and act with the context of your business behind every reply.
Business problem
Basic chat widgets often stop at information retrieval. Customers still wait for humans to finish the work.
Reliability and control
Responses can be grounded in curated knowledge, guarded by deterministic rules, and evaluated against known failure cases before launch.
What Tina can do
Capabilities designed around action.
- Understand customer intent and gather missing context.
- Use approved knowledge and business rules before responding.
- Escalate when confidence, policy, or urgency requires a person.
- Capture conversation analytics for ongoing improvement.
Example workflow
Customer asks a question through web chat.
Tina classifies intent and checks approved knowledge.
The assistant collects required fields.
A CRM record or support ticket is created.
The customer receives a clear next step.
Integrations
- Website
- Knowledge base
- CRM
- Ticketing
Suitable industries
- Professional services
- E-commerce
- Education
FAQ
Can Tina use our existing knowledge base?
Yes. The system can retrieve from approved documents, help center content, databases, or custom APIs.
Can the bot hand off to a person?
Yes. Escalation rules can be designed around urgency, confidence, customer value, or your operating policies.
Next step
Give your business a smarter way to communicate.
Tell us what your customers ask, what your team repeats, and what your systems need to do. We'll design the intelligence connecting them.