From message to action
Workflow Automation
Connect AI decisions to the systems that create tickets, update records, notify teams, and complete repeatable steps.
Business problem
A conversation has limited value when it cannot complete the next operational step.
Reliability and control
Automation steps can include validation, retries, audit logs, and human approval for sensitive actions.
What Tina can do
Capabilities designed around action.
- Translate conversation context into validated workflow inputs.
- Call approved tools after rules are satisfied.
- Handle failures with recovery messages and escalation.
- Track what action was taken and why.
Example workflow
Customer or staff member makes a request.
Tina checks policy and required fields.
A tool or automation flow is called.
The result is validated.
The requester receives a clear outcome.
Integrations
- n8n
- Webhooks
- Custom APIs
- Databases
Suitable industries
- Professional services
- Operations teams
- E-commerce
FAQ
Can Tina call our internal APIs?
Yes. Custom integrations can be designed around authentication, validation, logging, and error handling.
Can workflows require approval?
Yes. Human approval can be added before high-impact actions.
Next step
Give your business a smarter way to communicate.
Tell us what your customers ask, what your team repeats, and what your systems need to do. We'll design the intelligence connecting them.